1. Quick Refund: Original Receipt not required
2. Long Refund: Original Receipt required

1. Quick Refund: Original Receipt not required

1. Click on the required product in the Sales grid
2. The Quantity\Price Screen will open, enter the quantity you wish to Credit and click REFUND
3. Click PAYMENTS and select CREDIT NOTE
4. The system will now complete the credit note and print it directly from the printer

2. Long Refund: Original Receipt required

1. Click on OPTIONS
2. Click on SALES INVOICES
3. Find the Sales Invoices you are looking for and click VIEW
4. Click on CREDIT
5. Remove any items if required
6. Click PAYMENTS and select CREDIT NOTE
7. The system will now complete the credit note and print it directly from the printer